Reward Program
Earn 1 point for every dollar spent at any of our locations. You’ll be earning free stuff faster than you think.
Already a member? Sign in.
Signup bonuses →
+FREE birthday drink
+50 bonus points
+10 points when you add to your mobile wallet.
Signup bonuses → +FREE birthday drink +50 bonus points +10 points when you add to your mobile wallet.
Sign up in seconds.
In store.
Let our team member at the front counter know you’d like to sign up. On the screen in front of you (the same screen you use to review and pay for your order) enter your name to get started and follow the prompts.
Online.
You can also go to our members page over at RewardUp. Bookmark this page so you can easily come back to check your points, rewards, as well as stamps you’ve collected for our bánh mì combo rewards.
Tip: Check in every visit to rack up points fast!
Here are three reasons to join.
Enjoy free stuff effortlessly.
Since you’re already here, why not earn points that you can redeem for free food and drink? It’s our way of thanking you for your loyalty.
Make your birthday extra fun.
Getting free stuff on your birthday is one of life’s greatest joys. Visit us as a member and receive any drink your heart desires on us. Just remember to enter your birthday when you sign up!
Receive member-only deals.
We’ll tell you about upcoming specials and offers. You can opt out of these messages whenever you want, however, we’ll only send information occasionally when we have something worthwhile to share.
Here’s what your points get you.
FREE birthday drink
(0 points)
FREE sweet or savoury bun
(75 points)
FREE croissant or drink
(100 points)
FREE mini cake
(150 points)
Status has its perks. The more you visit, the faster you’ll achieve higher tiers.
Bronze Leaf
>500 points/year
Reach Bronze Leaf as soon as you sign up! Get a 🥤free birthday drink of your choice when you visit in store. Just be sure to provide us your date of birth when you sign up! (How else will we know it’s your special day?)
Silver Leaf
500–999 points/year
Reach our Silver Leaf when you earn 500 or more points in a given year. You’ll earn ⭐️50 bonus points instantly when you reach this tier + get a free bag of coffee, tea, jam, or hat on your birthday + a 🥤free birthday drink.
Gold Leaf
<1000 points/year
Reach our Gold Leaf when you earn 1000 points or more in a given year. You’ll earn ⭐️100 bonus points instantly when you reach this year + get a free premium tote bag OR free bag of coffee, tea, jam, or hat on your birthday+ 🥤free birthday drink.
Don’t forget to add us to your Apple or Android Wallet!
When you sign up, you’ll receive a welcome message to your phone or email. Click on the “Add to…” button to add our reward program to your phone’s digital wallet.
You can now instantly see your points, status, and stamps earned toward a free bánh mì and drink, just as easily as you check your other digital cards.
Our digital reward card even has a QR card on it that lets you check in when you visit — without having to say aloud your phone number.
Like our bánh mì?
You’re going to love our combo rewards.
When you order a bánh mì sandwich with a drink, you’ll earn a digital stamp that appears on your profile when you check in, as well as on your Apple/Android wallet.
Collect 10 stamps and your next combo is FREE!
It works just like a physical stamp card, except you don’t have to remember bringing it with you everywhere.
Bye bye, paper punch cards! 👋
Ready to join?
Need help?
If you have any other questions or require support managing your membership, please email us at community@lalabakeshop.ca.
Frequently Asked Questions
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At all our Canadian locations, yes!
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At all participating locations in Canada, yes.
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No, there is a “cooling off” period after points are earned. You can redeem your points 24 hours after you earned them.
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When you sign up for our reward program, be sure to add your birthday.
Make sure your membership is active on your birthday.
On your special day, check in at our front counter and ask to redeem your birthday drink.
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You have three ways to check.
Check in at the front counter when you visit us, using the same touch screen you use to review and pay for your order.
Check your membership card on your Apple or Android Wallet.
Sign into your member page on RewardUp.
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We were sad to let our previous program with Five Stars go, but it really didn’t make anyone happy and it cost us way too much to run. If you had points with us, please email community@lalabakeshop.ca. We will check to see if you may be eligible for partial points transfer.
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No, you are not eligible to collect points when you order on a third party delivery app like UberEats, Fantuan, etc.
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Soon, but not at this present time. We are still working on an integration with our website. Hang tight, please!
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Yes. If you having collected stamps on your Bánh Mì combo card, you can ask our staff to transfer those over to digital stamps. If you have collected stamps on our Drink rewards program, please discard it.
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To add us to a mobile wallet on your phone, please enter your phone number or email address and click the link in our welcome email. Be sure to check your spam folder.
By providing your phone number or email, you agree to receive SMS or email communication from LÀ LÁ Bakeshop. You can opt out of these messages at any time.
To receive a birthday drink, you need to provide us with your date of birth during signup. We reserve the right to refuse changing your birthday once you have already registered it.
To receive other rewards provided by our higher status tiers, please be sure to visit on your registered birthday. We are happy to provide you what is in stock at the location you choose to visit, however, we are not able to hold specific items for you.
All items redeemed are non-refundable and non-exchangeable.
To maintain status for certain membership tiers, you’ll need to spend the stated amount within a fixed period of time.
Points earned on your visit can be redeemed the following visit after a fixed period of time.
Points have no cash value.
We partner with RewardUp to deliver our reward program. They are a third party service and we do not have any control over their system, its functionality, or website. We are not responsible or liable for disruptions or failures in their services and any impacts these may have on you.
Your participation in our reward program is voluntary and provided to you free of charge. You are free to withdraw at any time.
We reserve the right to modify or end our rewards program without compensation for unredeemed points or offers, though we will make reasonable effort to notify you of any significant changes.
Other conditions may apply.
If you have any other questions about our reward program, please email us at community@lalabakeshop.ca.